Refund policy

Refund & Return Policy

Last updated: [2026, 10 February]

Thank you for shopping with us. Please read this Refund & Return Policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below.

1. All Sales Are Final

We do not offer refunds, returns, or exchanges except in the specific circumstance described in Section 2 below. Please ensure that you review product descriptions, images, and details carefully before completing your purchase.

2. Damaged Items During Transit (Only Exception)

Refunds or replacements are only provided if your order arrives damaged due to shipping.

To be eligible:

The item must have been damaged during transit.

You must contact us within 48 hours of delivery.

You must provide clear photo or video evidence showing:

The damaged product

The original packaging

The shipping label (if applicable)

Failure to provide sufficient evidence may result in denial of the request.

3. What We Do Not Refund

Refunds or replacements will not be issued for:

Buyer’s remorse or change of mind

Incorrect address provided by the customer

Delays caused by the carrier

Normal wear and tear

Minor cosmetic imperfections that do not affect product functionality

Damage caused after delivery

4. Resolution Method

If your claim is approved, we will, at our sole discretion:

Issue a replacement item or

Issue a refund to the original payment method

Shipping fees are non-refundable.

5. Non‑Returnable Items

All items are non-returnable. We do not accept physical returns under any circumstances.

6. Chargebacks & Payment Disputes

By completing a purchase, you agree to contact us first regarding any issues. Unauthorized chargebacks or payment disputes that violate this policy may result in account suspension or denial of future purchases.

7. Contact Information

For damage claims or questions regarding this policy, please contact us at:

Email: forpurekindness@yahoo.com

Please include your order number when contacting us.